Using my card
- How can I check my balance?
- What happens if the item costs more than my balance?
- Where can I use my card?
- Are there any restrictions on where I can use my card?
- Can I use my card to withdraw cash or get cashback?
- What is a pending transaction?
- Why was my card declined?
- Why was my online transaction declined?
- Why am I asked to enter a code when shopping online
- How long does it take to receive a refund?
- Do you charge any fees if I don't use the card?
- What should I do if my card shows a negative balance?
- Is my card contactless?
- How do I pay using contactless?
- How much can I spend using contactless?
- I’ve forgotten my PIN what should I do?
- Can I change my PIN?
- I’ve locked my PIN what should I do?
- Will my card be replaced when it expires?
- Can I add my card to Apple Pay, Android Pay or other digital wallets?