Why do I need to enter a code when shopping online?

As part of the recent PSD2 legislation, greater controls are being placed on online transactions. This means that moving forward you may have to authenticate an online transaction by entering an additional passcode. We'll send this to you by SMS where you will then enter it within the checkout experience. If you have any issues authenticating an online transaction, then please contact us so we can investigate for you.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.