Managing my account
- Can I top up my card?
- How do I log in to my account?
- Is there a mobile app I can use?
- I've forgotten my password, what should I do?
- I've forgotten my username, what should I do?
- Can I add my card to other apps or services?
- What is 'freeze card'?
- How do I update my contact details?
- Why do I need to enter a passcode every time I log in?
- Can I log in using biometrics?
- What browsers are supported?
- How do I change the name on my card?
- What does my password need to contain?
- How do I update the name on my account?
- How do I opt in or out of marketing preferences?
- How do I change my address?
- How do I update my date of birth?