Managing my account
- What browsers are supported to access the website?
- How do I log in to my account?
- Can I log in using biometrics?
- Why do I need to enter a passcode every time I log in?
- I've forgotten my password, what should I do?
- What does my password need to contain?
- I've forgotten my username, what should I do?
- How do I update my contact details?
- How do I change my address?
- I’ve changed my name what should I do?
- How do I update my date of birth?
- Can I top up my card?
- What is freeze card?
- How do I Freeze my card
- Is there a mobile app I can use?
- Can I add my card to other apps or services?
- How do I opt in or out of marketing preferences?
- How do I delete my account?