What is 'freeze card'?
Freeze card is handy feature that enables you to temporarily block your card without having to cancel it completely. This will mean that the card won't be able to be used to make any purchases. If you think you've lost your card, we recommend that you freeze it immediately to ensure your money is protected. That way, if you later find your card you can simply unfreeze it and start using it again, rather than having to wait for a new card to arrive in the post.