ID Verification Step by Step Guide
💡 Handy Hint
Why do you have to verify identity? It is a requirement under the anti-money laundering legislations within the UK for us to ensure that we verify all cardholders identities.
Make sure you are using a supported browner, otherwise the image upload may not work.
- On Desktop – Microsoft Edge 16 +, Chrome 67.0+ and Firefox 53 +
- Apple devices – Safari/iOS 11.2 + only
- Android Devices – Chrome for Android 67.0 +,
- Android OS Version 4.1 + or Firefox for Android 63+
- Samsung devices – Samsung Internet Browser 7.2-8.2 / 9.2 +
If the photo isn’t clear enough, the ‘Document Not Found’ error will appear and you’ll need to upload anew image.