Managing my account
- What browsers are supported to access the website?
- How do I log in to my Pure Energy account?
- Why do I need to enter a passcode every time I log in?
- I've forgotten my password, what should I do?
- What does my password need to contain?
- I've Forgotten My Username, What Should I Do?
- How do I update my contact details?
- How do I change my address?
- How do I update my date of birth?
- Can I top up my Pure Energy Card?
- What is freeze card?
- How do I freeze my Pure Energy Card?
- Can I add my Pure Energy Card to other apps or services?
- How do I opt in or out of marketing preferences?
- I've changed my name what should I do?
- How do I delete my account?