Why have I been asked to provide ID?

To help verify your identity, we may ask you to upload a valid form of photo ID, such as a passport or driving licence. Please ensure the document is current, as we’re unable to accept expired IDs.

This step is a requirement under the UK anti-money laundering regulations. It’s a standard process and nothing to be concerned about. Verification typically takes just a few minutes, though in some cases it may take a little longer.