How do I freeze my card?

You can freeze your card anytime through the website or the MyPureCard app:

• On the website:
  Go to My Account → My Card, then toggle the switch next to Freeze Card.

Once your card is frozen, the page will update to clearly show its status. You’ll see a “Card Frozen” indicator along with an option to unfreeze your card whenever you’re ready

In the app:
From the home page, simply tap Freeze.

Once your card is frozen, the page will update to clearly show its status. You’ll see a “Card Frozen” indicator along with an option to unfreeze your card whenever you’re ready

Freezing your card helps protect your account if you’ve misplaced your card or need to pause transactions temporarily.