What is Freeze Card?

The freeze card feature is a temporary block that you are in complete control of. It's a useful tool for those moments when you have misplaced your card, but don't want to cancel it in case it you find it in your pocket later. When your card is frozen, you will not be able to use it to make any purchases until to unfreeze it. You can log it to your account as normal though. 

Remember, freeze card is a temporary block, so if you definitely can't find your card, please make sure you contact us so that we can block it and issue you with a new one.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.